An easily accessible directory of community support services right at your fingertips. From parenting groups and classes to domestic and family violence support services, Connect is the go-to resource for children, families, community members and professionals looking to find local support throughout Queensland.

Helpful links for Families & Educators

The Australian Children’s Education and Care Quality Authority (ACECQA)

ACECQA is the national body responsible for ensuring consistency of the approach and will guide and support the regulatory authorities of each state and territory in delivering the NQF. ACECQA is strongly committed to the importance of quality education and care to children’s wellbeing and future success. To improve knowledge of education and care, enhance services and help build a highly skilled workforce, ACECQA develops productive relationships with families, educators, the sector, regulatory authorities and the Australian Government. They are committed to undertake and promote research to ensure governments, the sector and the wider community are informed by the latest developments in education and care.

Starting Blocks was launched by ACECQA to inform all Australians, especially new families, that quality early childhood education and care benefits both the child and the community. It uses language which families can relate to and understand and delivers easily accessible evidence-based resources to enable families to make informed decisions about early childhood care and education.

Australian Association for Research in Education
The Australian Association for Research in Education (AARE) is the national association for fostering educational research in Australia. AARE facilitates contact between educational researchers and supports the development of high quality educational research.

Australian Childcare Alliance
The Australian Childcare Alliance is a national representative body with a membership of 70% of the long day childcare sector, including private and community.

Australian Community Children’s Services
The Australian Community Children’s Services is the peak representative body for all Australian community owned children’s services.

Australian Council for Educational Research
The Australian Council for Educational Research (ACER) is a leader in the provision of quality educational research, both within Australia and internationally. As a national, independent research body, ACER’s mission is to create and promote research-based knowledge, products and services that can be used to improve learning across the life span.

Australian Early Development Census
The Australian Early Development Index (AEDC) is a population measure of children’s development in communities across Australia. It provides a national picture of children’s health and development with results that identify strengths in the community as well as what can be improved.

Australian Education Union
The Australian Education Union has a membership of over 180,000 educators who
work in public schools, colleges, early childhood and vocational settings in all
states and territories of Australia. Members include teachers and allied
educational staff, principals and administrators mainly in government school and
TAFE systems.

Australian Institute of Family Studies
The Australian Institute of Family Studies is a national research and information agency on children and families in Australia. Includes research, publications, online library, and further links and resources for professionals.

Australian Research Alliance for Children and Youth
The Australian Research Alliance for Children and Youth (ARACY) is a national collaboration of eminent experts disseminating knowledge about problems and solutions to issues affecting children and young people.

Australian Skills Quality Authority
As the national regulator for the vocational education and training (VET) sector, the Australian Skills Quality Authority (ASQA) regulates courses and training providers to ensure nationally approved quality standards are met.

Cancer Council Australia
As Australia’s peak national non-government cancer control organisation, Cancer Council Australia advises the Australian Government and other bodies on practices and policies to help prevent, detect and treat cancer. Cancer Council Australia launched the national SunSmart Schools program in 1998. The program has grown rapidly and there are now more than 2500 SunSmart schools and 3500 SunSmart childcare centres across the country.

Centre for Community Child Health
The Centre for Community Child Health is an internationally recognised centre of excellence supporting and empowering communities to continually improve the health, wellbeing and quality of life of children and their families, now and for the future.

Child Australia
Child Inclusive Learning and Development Australia (Child Australia) is a not for profit organisation dedicated to improving developmental outcomes for children through education, early childhood services, family support and advocacy.

Child Family Community Australia
Child Family Community Australia (CFCA) is an information exchange for practitioners, policy makers, service providers and researchers working with children, families and communities. It is funded by the Australian Government through the Department of Social Services. Among its resources, CFCA has a resource sheet that details the legal requirements of who is responsible for reporting suspected abuse and neglect to government child protection services in Australia.

Children and Families Research Centre
The Children and Families Research Centre (CFRC) is an interdisciplinary centre for research and outreach in the Faculty of Human Sciences, Macquarie University. It has been established to meet the need for information about how best to support children and their families in Australia.

Community Connections Solutions Australia
Community Connections Solutions Australia (CCSA) is a peak, not for profit organisation providing early childhood education and care services with specialist information and support in governance, management, compliance, business support and workplace relations. Established in 1969, CCSA assists services in meeting all their industrial and regulatory obligations.

Community Early Learning Australia
Community Early Learning Australia (CELA) is the peak body for Australia’s early and middle childhood education sector. CELA influences policy-makers, advocates for children and families as well as services and educators.

Department of Education and Training
Through a range of policies and programs, the Department of Education and Training helps to provide families with access to quality early childhood education.

Department of Social Services
The Department of Social Services is responsible for helping to support Australian families and children. The Families and Children section of this website provides detailed information on the various forms of assistance available including programs, services, benefits and payments.

Department of Human Services
The Department of Human Services is responsible for the development of Australian Government service delivery policy and offers a range of social, health and other payments and services. Support is available through Medicare, Centrelink, the Child Support program, CRS Australia and Australian Hearing. You can go directly to the Medicare program or the Centrelink program.

Department of Health
The Department of Health is responsible for supporting better health and active ageing for all Australians. Information is available on a wide range of conditions and diseases, education and prevention, Aboriginal and Torres Strait Islander health issues and topics relevant to ageing and aged care.

Early Childhood Australia
Early Childhood Australia (ECA) is the peak early childhood advocacy organisation, acting in the interests of young children, their families and professionals in the early childhood field. ECA advocates to ensure quality, social justice and equity in all issues relating to the education and care of children from birth to eight years. ECA’s quality-assured publications program is a major tool in their advocacy for young children.

Early Childhood Intervention Australia
Early Childhood Intervention Australia (ECIA) is a national forum for promotion of early intervention for infants and young children with developmental delays or disabilities and their families, including workshops, seminars and conferences to facilitate quality service provision.

Early Childhood Resource Hub
The Early Childhood Resource Hub is your central source of Australian early childhood resources, quality standards, videos, support and forums. Registered users have access to over 300 digital resources all linked to the National Quality Framework (NQF).

Early Childhood Teachers Association
The Early Childhood Teachers Association (ECTA) supports members of the early childhood professional community who work with young children and families in preschools, kindergartens, child care centres, primary schools and other early childhood settings. ECTA aim to provide opportunities for early childhood professionals to develop further their understanding and practice of quality in education for young children.

Early Learning Association Australia (ELAA)
Early Learning Association Australia (ELAA) is a not-for-profit, peak membership organisation representing the voice of parents and early learning providers. ELAA represents over 1200 early childhood services, including stand-alone kindergartens, cluster managers, integrated services, long day care centres, local government, government and independent schools, and before and after-school care providers, and provides a range of resources, advisory, training, and advocacy services.
Early Learning and Care Council of Australia Inc (ELACCA)

The Early Learning and Care Council of Australia Inc (ELACCA) is anassociation of large providers of early learning and care services (preschool, long day, outside school hours and family day care). Our members represent a cross section of not-for-profit and private organisations operating more than 2000 services across Australia. ELACCA members are committed to delivering affordable quality early learning and care to all children.

Education Council
The Education Council (formerly the Standing Council on School Education and Early Childhood) has responsibility for childhood development including children’s education and care. It comprises state, territory, Australian Government and New Zealand Ministers with responsibility for the portfolios of school education, early childhood development and youth affairs.

Equity and Childhood Program, Youth Research Centre
The Equity and Childhood Program, in the Melbourne Graduate School of Education’s Youth Research Centre was previously the Centre for Equity and Innovation in Early Childhood. The Equity and Childhood Program has developed a strong research culture and international reputation for its work in equity and change research, professional development and teaching.

Fair Work Ombudsman
The Fair Work Ombudsman provides information and advice about workplace rights and responsibilities for employees, employers and contractors. It is a statutory office created by the Fair Work Act 2009 operating independently of Government. The Ombudsman ensures compliance with Commonwealth workplace laws and has the power to investigate complaints or suspected contraventions of workplace laws, awards and agreements. The services are free to all workers and employers in Australia.

Fair Work Australia
Fair Work Australia is the national workplace relations tribunal. It is an independent body with power to carry out a range of functions relating to: the safety net of minimum wages and employment conditions, enterprise bargaining, industrial action, dispute resolution, termination of employment and other workplace matters. Fair Work Australia provides information on cases and decisions and links to workplace laws in Australia.

Family & Child Connect
Family and Child Connect can help with a range of family and parenting challenges. They’ll talk with you about your situation and work out the type of support you might find helpful.

They can connect you to local services that can help with:
• managing your child’s behaviour (e.g. skipping school, running away from home, homework, tantrums)
• building better family relationships
• stopping any violence at home
• budgeting and managing money
• alcohol, drug or gambling problems
• housing, health care or access to other community or government services.

Family Assistance Office
Family Assistance Offices have been set up in Medicare offices and Centrelink Customer Service Centres across the country, offering a range of payments to support families with their work and family responsibilities. It gives Australian families better access to government services. Instead of going to different agencies to get family assistance, families are able to get all their payments from just one place – the Family Assistance Office. Financial assistance includes the Family Tax Benefit, Child Care Benefit, Child Care Rebate and Baby Bonus. The Family Assistance Program is the responsibility of the Department of Families, Housing, Community Services and Indigenous Affairs and the Department of Education, Employment and Workplace Relations.

Family Day Care Australia
Family Day Care Australia is a national peak body which supports, enhances and resources family day care services. Their role is to resource and promote family day care services to ensure the strength and continued growth of the sector in Australia.

Good Beginnings Australia
Good Beginnings builds better outcomes for children in vulnerable communities through effective early intervention programs. Good Beginnings provides free early childhood and practical parenting programs for children and families across Australia, based at their Early Years Centres or home visits.

Independent Education Union
The Independent Education Union of Australia (IEUA) with a current membership of 68,000, is the federally registered industry union representing all employees working in non-government schools and institutions across Australia. Included in its membership are principals, teachers and various categories of clerical, administrative, educational support staff and school services officers employed in primary and secondary schools; and teachers working in some private pre-school settings, Life Education Centres, business colleges and private English Language colleges.

Isolated Children’s Parents’ Association of Australia
The Isolated Children’s Parents’ Association provides support, advice and advocacy for parents in isolated communities. It is a voluntary national parent body dedicated to ensuring that all geographically isolated students have equality with their non-isolated peers, of access to an appropriate education.

Kidsafe
Kidsafe is dedicated to the prevention of injuries in children under 15 years.

Mychild.gov.au
Mychild is Australia’s online childcare portal containing information for families, carers and providers. The website provides information about children’s early learning, care and wellbeing. It includes information on different types of childcare, how to access help with the cost of childcare, a searchable database of local child care services, other relevant links and support.

Murdoch Childrens Research Institute
The Murdoch Childrens Research Institute is dedicated to finding ways to prevent and treat conditions affecting babies, children and adolescents, helping them lead happy, healthy lives. The Institute has close partnerships with the Royal Children’s Hospital and the University of Melbourne.

National Education and Care Services FOI and Privacy Commissioners and Ombudsman
The National Education and Care Services FOI and Privacy Commissioners and Ombudsman deal with complaints about the bodies responsible for implementing and administrating the National Quality Framework. They are responsible for providing Ombudsman oversight of the administrative actions taken by ACECQA. They also provide privacy and freedom of information oversight of ACECQA and the eight state and territory regulatory authorities.

National Out of School Hours Services Association
The National Out of School Hours Services Association (NOSHSA) is a network of all Australian State and Territory Out of School Hours Services Associations. These organisations promote provision of Out of School Hours Services and act as a united voice to advocate both to Government and the community for excellence in service provision.

Occasional Child Care Australia
Occasional Child Care Australia is a resource and advocacy body on matters relating to occasional care centres across Australia.

Parenting Research Centre
An independent, non-profit research and development organisation focused on supporting parents through the development of resources, programs and policies based on scientific evidence.

Playgroup Australia
Playgroup Australia is the national peak and administrative body for playgroups in Australia.

Raising Children Network
The Raising Children Network Website provides centralised, Australian-focused, evidence based information for parents and carers of children from birth to fifteen years of age. It also provides information for those who work with parents.

Response Ability
Response Ability is an internationally distinctive and highly regarded program that has been preparing teaching graduates, since 1997, to assume an active and influential role in shaping the mental health and wellbeing of children and young people. The purpose of Response Ability is to increase the inclusion and coverage of mental health and suicide prevention in pre-service education of teachers and early childhood educators through the tertiary and Vocational Education Training (VET) sectors.

Secretariat of National Aboriginal and Islander Child Care
The Secretariat of National Aborginal and Islander Child Care (SNAICC) is the national non government peak body in Australia representing the interests of Aboriginal and Torres Strait Islander children and families.

Social Policy Research Centre
The Social Policy Research Centre (SPRC) is a specialist research centre of the Faculty of Arts and Social Sciences at the University of New South Wales. The SPRC conducts research on all aspects of social policy, disseminates research findings, promotes research training through postgraduate study and contributes to policy development and evaluation.

Telethon Institute of Child Health Research
The Telethon Institute for Child Health Research is dedicated to the prevention of childhood diseases and disability. The Institute’s approach is to bring together researchers from different fields of science to tackle major issues in child health and wellbeing.

The deLissa Institute of Early Childhood and Family Studies
The deLissa Institute of Early Childhood and Family Studies at the University of South Australia aims to deliver excellent research in early childhood and family studies that supports a culturally diverse and sustainable world of inclusive, democratic societies.

United Voice
United Voice is an organisation of over 120,000 Australian workers. United Voice children’s services members work in early childhood education and care and as teacher aides, education assistants, and other educators.